Shipping policy

Our delivery costs (Royal Mail):

Orders are processed within 1-2 working days (excluding weekends & public holidays)

• Free shipping over £35
  (2-5 working days, tracked)

• Standard UK Shipping: £2.99
  (2-5 working days, tracked)

• 1st Class: £3.49
  (1-2 working days. Order must be placed by 12pm. If an order is placed on Saturday, we will ship it on the next Monday)

 

Europe:

• Tracked & signed: £14.99
  (4-10 working days, does not include weekends)

USA, Canada & International:

• • Tracked & signed: £17.99
    (5-10 working days, does not include weekends)

 

What happens if I am not home when they deliver?

If you or no one else is not at home to collect your parcel, you should receive a card notifying you of your missed delivery. The parcel will be sent to your local post office.

If you have ordered Next Day Delivery then you will receive a card with details of how to re-arrange delivery. 

 

What should I do if my order has not arrived? 

If you are in the UK and have not received your order within 7 working days of the date on which you ordered, pop over an email to camco@teenslifestyle.com